Salesforce is getting into bed with WhatsApp

Salesforce and WhatsApp have entered into a new partnership that will bring instant messaging facilities to the Customer 360 platform. The partnership, announced during Dreamforce 2022, will give businesses a new way to communicate with customers, courtesy of WhatsApp integrations for multiple Salesforce CRM applications. The arrangement will set the stage for “convenient, integrated and personalized experiences between people and businesses”, says Salesforce, as well as catering to the demand for greater consistency across communication channels. WhatsApp comes to Salesforce Historically, businesses have interacted with customers either in-person or over…

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Seagate and Western Digital predict a grim future for storage media sales

Western Digital and Seagate have revealed hard drive (HDD) and solid state drive (SSD) sales have declined throughout 2022, and that “the situation is getting worse”. Western Digital CEO David Goeckeler made the comments at the recent Goldman Sachs technology conference, adding that he has little confidence in the company achieving its sales revenue projection of around $3.6-3.8 billion in its final quarter of the year. For its part, Seagate has also revised its revenue projections for the recent quarter, going down from $2.5 billion to $2.1 billion. CEO Dave…

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This Chromebook lets you do your own memory and storage upgrades

Google collaborated with third-party company Framework to create a customizable and upgradable Chromebook laptop. As a company, Framework specializes in developing Do-It-Yourself (DIY) laptops that people can upgrade themselves with nothing more than a screwdriver, the parts the company provides, and a bit of patience. Now with the Framework Laptop Chromebook Edition, customizable laptops have entered a new frontier as repairability in the tech industry takes a firmer stance. Customized experience Be aware that not everything on the Framework Chromebook is customizable.  Starting with the more static aspects, the laptop…

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Yet another major crypto firm has been hacked

Crypto market maker Wintermute has suffered a significant cyberattack that saw the culprits manage to steal $160 million worth of digital assets. In a Twitter thread, company CEO Evgeny Gaevoy said that the attackers targeted Wintermute’s DeFi proprietary trading operations, which are “completely separate and independent” from its CeFi and OTC operations. “The attack was in relation to our wallet used for DeFi proprietary trading operations, which are completely separate and independent from our CeFi and OTC operations. Our internal systems in both Cefi and Defi are not affected, as…

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SteelSeries Apex Pro Mini Wireless

SteelSeries Apex Pro Mini Wireless: One-minute review We get it. The SteelSeries Apex Pro Mini Wireless is a trifecta of things that make a gaming keyboard expensive. It has that small-footprint 60% form factor. It’s a wireless keyboard. And, it comes with special features you won’t find in other options, full size and otherwise. Honestly, we can’t blame SteelSeries for charging a lot here. This gaming keyboard’s ability to have dual actuation alone feels priceless, especially since it really does work and is something you’d be hard-pressed to find in other…

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2K Games helpdesk hacked to spread malware to players

The helpdesk platform of popular publisher 2K Games has been hacked in an attempt to spread malware among gamers, the company has confirmed.  In a tweet, 2K Games said it recently discovered that hackers managed to “illegally access” the credentials of one of its vendors to the helpdesk platform.  “The unauthorized party sent a communication to certain players containing a malicious link. Please do not open any emails or click on any links that you receive from the 2K Games support account,” the company warned. Setting up MFA The attackers…

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Google wants to help remove your personal details from its search results

Google has started rolling out a new feature that should help users strengthen their online privacy by helping remove personally identifiable information (PII) from search engine results pages.  After opening the Google app on Android devices some users can tap on their profile picture in the top right corner of the screen. There, they will find a new menu item, called “Results about you”. Tapping on that menu item brings them to a new page that explains how they can ask Google to remove personally identifiable information from search results.…

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Corsair K70 Pro Mini Wireless

Corsair K70 Pro Mini Wireless: Two minute review Despite its high price, we were already impressed with the esports-focused Corsair K65 Mini when it dropped last year due to the 60% keyboard’s mix of high performance in a compact package. The Corsair K70 Pro Mini Wireless may cost even more but provides one of the most customizable wire-free mini keyboards available today.  Available for $179.99 (£169.99, AU $299.00), there’s a ton of value packed into the package coming in Cherry MX Red and Cherry MX Speed variants. Most notably, the…

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Even horse racing isn’t safe from ransomware now

It seems that even the sport of kings isn’t immune from ransomwareafter the New York Racing Association (NYRA) reported suffering an attack.  In a statement, the association said it discovered “suspicious network activity” in late June 2022 which had the markings of a potential cyberattack.  It moved quickly to disconnect all affected systems and notify cybersecurity experts and law enforcement. After a few weeks of investigations, NYRA found that the damage was limited, and that it was not connected to day-to-day racing operations. Customer wagering activity, NYRA Bets, as well…

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Major Google Tasks upgrade means it might finally be worth using now

One of the most unappreciated tools in Google Workspace is getting a major upgrade that should mean you never miss out on important events or jobs again. The update to Google Tasks looks to make the app a central hub for all your activities across Workspace, tying together the likes of Gmail and Google Calendar. The upgrade will see reminders from Assistant and Calendar migrate to Google Tasks, giving what the company says is, “an easy way to view and manage all your to-dos in one place”. Google Tasks boost…

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